Shipping policy
Shipping Costs
Shipping to the EU, UK & US is offered at a rate of €4.99. Additionally, free shipping is provided for orders totaling €80 or more. International Shipping is €10 on all orders.
Delivery Time
Please note that this product is Made To Order. By making your product on demand, we reduce the risk of overproduction and waste.
Orders are typically fulfilled within 2-4 business days before being shipped out. Shipping times vary based on location:
- Europe: 3-7 business days
- USA/Canada: 3-7 business days
- International: 10–20 business days
Fulfillment
We collaborate with on-demand order fulfillment companies worldwide!
- EU Orders will ship from our fulfillment centers in the EU.
- US Orders will ship from our fulfillment centers in North America. It's worth noting that certain items, such as our vintage dad hats and corduroy wonders, commence their journey from the EU.
Customs
Additional customs and tax fees may apply to international orders and are determined by your local customs office. Customs policies vary, so please consult your local customs office to ascertain if duties and taxes apply to your purchases.
Unclaimed Packages
If you fail to claim your package at a designated service point and it is returned to us, you will be charged for the freight cost.
Order Tracking
You will receive a tracking link via email when your order ships out. For any inquiries about your tracking or shipment, contact us at hello@staywitty.com.